An Update About COVID-19

Private Duty Aides: What Can They Provide For You?
June 12, 2020

An Update About COVID-19

As of today, there have been no reports of the Coronavirus (aka COVID-19) impacting any Home Care Connectors’ (HCC) clients or aides.
We are closely monitoring the situation and in frequent communication with aides – receiving updates on the health status of both clients and staff.
We have been communicating to our aides the precautions that are necessary in order to reduce the risk of exposure to the virus.
We have increased the frequency of communications to clients/aides, and have increased the use of Facetime technology where appropriate.

If a client or aide does exhibit symptoms related to the virus, mandatory testing is the required protocol.

Current precautions we are taking at the HCC:

  • For clients – reduced visits outside the home, increased in-home precautions for sanitizing and cleanliness, and increased communications with Supervisor of Clinical Services.
  • For aides – 14-day quarantine for any employee that has traveled internationally in the last 2 weeks. In the one instance of an HCC employee that had traveled internationally (Paris), they were tested and cleared.
    Compliance with outlined protective precautions, increased communications with HCC Supervisor of Clinical Services, and for any aide that exhibits symptoms, a mandatory company-sponsored virus test

Outline of protective precautions for aides:

  • If you are not feeling well and have flu-like symptoms, please stay home and communicate via phone to Primary Care Physician and HCC
  • WASH YOUR HANDS often with soap and warm water.
  • Avoid touching your eyes, nose, and mouth
  • Cough or sneeze into a disposable tissue and discard. If you don’t have a tissue, cough or sneeze into your elbow if you have to and report symptom to HCC
  • Use your knuckles instead of your hand to turn on light switches, press elevator buttons, etc.
  • Avoid being around others who are sick

What are the symptoms of COVID-19?

  • Fever
  • Cough
  • Chills
  • Shortness of breath

How is the virus spread?

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • The only known way for the virus to infect you is through your nose or mouth

We will continue to communicate updates and are prepared to dynamically adapt to this rapidly changing crisis.


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